"Together - Let us keep our neighborhood safe"

Saturday, November 1, 2008

The Lone Ranger...

Dear Residents,

Do you know why we started the security project?

Well, it is because the USJ 11 area has been reported to have the highest crime rate in the whole of USJ since 2007 and it had continued to climb. It was and still is a worrying trend. We had actually wanted to address this problem way back then and even approached the then ADUN for Subang Jaya, YB Datuk Lee Hwa Beng.

And today, we the committee members, are very grateful for whatever we have worked so hard for especially the last few months as the security project became a reality. The many meetings we had, the many walks we did in the hot sun and the many weekends we had to sacrifice. But it is all worth it as we have achieved what we set out to do.

It was also beyond our expectations, the overwhelming support we got from you – the residents of USJ 11/3. However, not all has been smooth sailing. In fact, there is a man-made storm on the horizon. No thanks to one selfish person.

It would now be timely to reveal to you the chronological of events that had happened since the day we started our G&G project here in USJ 11/3. Indeed on the very first day of the launch of our G&G, we faced a lot of problems.

Call it inexperience - call us newbie in this. There were indeed problems and it demanded our attention and time then. And it not so much came from the residents but from one person, the boss of DINEOUT. Well, here is the story…

When we faced objections from a few shop operators, we were at that time; trying to be discrete by keeping their identities away from you because we were worried about unnecessary backlash towards the shop operators. We were trying to use reasoning as a means to try and work things in a more civilized manner, to try and resolve the issues at hand with the shop operators.

Some of them were okay after listening to our reasons and what we intended or planned to do then, to try and resolve their issues and access problems.

There was also a comment from a resident named Jo in one of our earlier postings in our blog who wanted to know who the ‘bad apple’ was but we continued to maintain our position and kept their identities out from public view including the DINEOUT boss.

Well, we do not have to now, as he had come out openly to protest our security project during our “Get-to-know-your-neighbour” event last weekend. Of course, he did not realize that it has worked against him as some of the residents actually confronted him and gave him a piece of their minds!


DINEOUT Boss confronting and protesting to YB Hannah Yeoh after distributing leaflets to the USJ 11/3 residents during the "Get to know your neighbour" event.

Anyway, let us relate what had happened.

On the very first day of our launch of our security project about a month ago, the DINEOUT boss voiced out his objections, complaining to our ADUN, YB Hannah Yeoh when she came to officially open our security project. He also made several complains to MPSJ.

As a result, on that very afternoon, some MPSJ officers came to the shop area and ordered us to dismantle the drums and all. But the MPSJ officers also acknowledged that, at that time we were given an official letter from MPSJ stating that they had no objections to our G&G project. The officers then suggested to us to keep it open in the meantime while we have dialogs with the shop operators to resolve the problems. We subsequently agreed to the MPSJ officer's request.

However, once we removed the barriers, it immediately caused a lot of anxiety amongst some of you. We had to try and explain the situation as best we could. We knew we had a situation on our hands and we needed to resolve it as fast as we could.

During the first two weeks of our operations, the committee decided to seek a compromise with him and some of the shop operators. We decided to open the road on 11/3K upon his and the other shop operator’s request pending mutual discussion between us and them. They also laid down a few conditions for us to comply and even offered to reciprocate by paying for the security guard for the entrances which he suggested to be opened.

We then wrote to him and informed him that we are willing to compromise and willing to comply with some of their conditions. We were also very happy to accept their proposal as they were willing to share the costs of the additional guards for manning the opening of the additional entrance.

Unfortunately, when we went to meet with him the very next day, he turned us down and told us that he was no longer interested to discuss with us anymore and that he was ‘tired’. His sudden change of mind and action puzzled us and the other shop owners as the rest of them were willing to come to a compromise with us.

Since then, the committee has decided that we should be sensitive to the shop operators' request including the boss of DINEOUT. Hence we subsequently opened a gate at the shops from 10am – 10 pm to accommodate to their needs. And because of that, we have to hire an extra guard just to man that gate which cost us an additional RM2, 000 every month. Apparently he is still not satisfied! He now wants the entire area to be fully opened!

If that is the case, our entire security system will be compromised. It will impact what we have worked so hard to achieve – that is, crime prevention and to provide some means to ensure our safety.

The question here is, do we dismantle our security system to accommodate one man’s demands against the whole community’s safety? We strongly believe that with the installation and operations of our security system, the incidence of theft and robbery has been significantly reduced in our area.

Did you know that in the past, there were snatch thieves active around the shop area? Did you know why the restaurant at Chatters installed the railings?

That was because daring snatch thieves on motorcycles had rode past and snatched handbags and stuff lying on the table while the customers were eating in broad daylight!

They then make their getaways by using the many back lanes of our housing area towards one of the many exits available. And there were indeed many exits for them to use, until now that is. With the security project in place, we had actually blocked most of it. And we believe this measure has deterred potential criminals from coming in.

Anyway, recently, he launched a signature campaign instigating the other shop operators to protest against the security system. He had worked up the shop operators to join him in getting MPSJ to open up all our gates. He does not like the idea of us blocking the road citing the reason that it will affect his business.

But how can that be when we actually open up the gates and allow people who want to go to the shops to drive through during business hours? It is still the practice now. The only thing we do is to screen people who come into the area as a security measure as we do not want to have people who have no business here to come in.

Why then are we in this predicament? Why are we getting unnecessary headache from one man who wants to dismantle everything we have worked so hard for?

Is it so wrong to do something to help ourselves and keep our families and our homes safe? Is it so wrong to help out the already short-handed police force in our area in crime prevention?

We believe the G&G project has indeed made positive contributions to our safety. And for that we have to thank MPSJ, the Police in USJ and our ADUN who have all been very supportive and sympathetic towards our plight.

We have tried our very best to comply with whatever guidelines that were laid down by MPSJ. We did formally apply and got an official written reply from MPSJ stating they have no objection to our G&G concept before we actually went ahead. We tried to do everything right and to appease everyone. We just want our security. We just want to be safe.

But the DINEOUT boss wants it his way. He continues to push his agenda which is to tear everything down. And he is willing to go to great lengths to achieve that.

Yeah, that is a great idea! Why not help the thieves and the robbers instead of the 630 residents living here who are supporting the G&G project?

Yes, do let the robbers and thieves all have a field day here. After all, what are 630 households's needs as compared to a single shop operator?!!

31 comments:

Anonymous said...

This morning I saw the exit from the shop area to 3/F is completely opened. Are we giving in to them? I still want the list of shops that oppose to our security project, I will stop goig to them.

Jo 11/3E

Anonymous said...

i will stop going to dineout restaurant and will inform all my friends stop going too.

Anonymous said...

In my opinion, the 'DineOut' boss is really heartless.

Just because he wants to earn money through his business, he wants to risk the safety of all USJ 11/3 residents. Even complained to the authorities.

So let me say this to the 'boss', Don't blame anyone for your failing business. I've seen your shop, i even ate at your shop, I can tell you this; It's not very 'chunted'.

If you are not satisfied because your business is not good, don't blame anyone but yourself. Furthermore, if you continue to be rude or talk bad to any of commitee of 11 Trees @ USJ, JUST GET OUT OF OUR AREA.

Go and open your business somewhere else. There's so many places out there, go ahead, no one is stopping you. We want live in USJ 11/3 without any fear of crimes.

Anonymous said...

As a response to the post, as a resident in USJ11/3, the DINEOUT boss is looking for someone to blame for his failing business.

I think the way he complained to MPSJ is childish. (I hope the boss is reading this.)

I don't know if anyone else agrees with me, but if a restaurant has good food, I wouldn't mind going to the restaurant eventhough it means having to go through the security check over and over again.

Based on the letter RE: PRESS CONFERENCE...

"because of this blatant action os selfishness of USJ11/3 resident commitee, our business have dropped drastically."

EXCUSE ME?!? Who is being selfish here? the "Business community of USJ11/3" has no right to dismantel the drums.

I want my home to be a place where it is safe and crime-free.

Mdm Chan said...

Dear Committee,

I agree with all the commentors here. Let all the 630 residents know and we all will stop patronising his shop.I have eaten there too, nothing to shout about.

USJ11/3 committee and subcribers will fight for our safety and security no matter what.If we don't protect ourselves who will?

USJ11/3 will fight on to keep G&G project.

Mdm Chan

Anonymous said...

Dear all USJ 11/3m Residents ,
I'm totally agree with all the commentors here.
Let's all the 630 residents know about this matter and we all collectively stop patronising his shop . We don't want these people here , ask them go somewhere else .

USJ11/3 committee and subcribers will continue fight for our safety and security no matter what.If we don't protect ourselves ? who will?

USJ11/3 will fight on to keep G&G project . Cheers .

PV 2805

Anonymous said...

Dineout's boss can start planning how to fold up his business! Went there once, food wasn't great.. Even when my whole family crack our heads to think of what to eat cos we seldom cook, dineout was never ever on our list to consider. Even if the food is great, I doubt if anyone will support someone so selfish that's willing to sacrifice the safety of all residents @ USJ11/3 just for his own lousy failing business!

AnneWong

Anonymous said...

Attention : Dineout's bosses
You can started planning how to fold up your business in USJ 11/3 ! if you are so selfish .
Your shop will never ever on our list to consider , even if the food is great , We doubt if anyone will support someone so selfish that's willing to sacrifice the safety of all residents @ USJ11/3 just for your own lousy failing business !

Att : USJ 11/3 Residents ,
Let's collectively stop going to these shop , if they still so selfish .

Cheers
PV2805

Anonymous said...

I 100% support all the above commentors, our family and our relatives and friends who stay in USJ & Purchong also dine in Dineout too, in ts case I will call them not to dine ts Rest. again as the BOSSSSSSS too many S (Sellfish). I have read his comment in today's Nan Yang, he stated that USJ 11/3K is the main road or link road, who the hell he is to said ts is ..... ts is not main or link road, Yes! 3K is the Link Road but it links to all USJ 11/3 road not to Taipan and USJ 6 n it's also not short-cut from USJ 11/6 to Taipan, again I have to said interlink to USJ 11/3 only. Not other parts of the world.
just like our good neighbour stated if the food of the Restaurent is good non matter how far we wil dineIn too.
Our Kindness Committee Team, please lets us know what we must do, we have 600+ units of House to Support U. We will always with U. Keep it up !!!

Anonymous said...

Dear committee members, don't worry. We will go through this stormy situation together.My family and i give our fullest support, right from the beginning till the end and i am sure many hundreds resident of 11/3 are in the same boat as we are.Don't let one childish,heartless and selfish being spoil our good intention.If we don't help ourselves, who else will?To me, DINEOUT is already history long ago, since i was charged a big sum on a simple dinner there.To the lone ranger out there, learn to give and take.We have given enough to accomodate you.So, try to be sensible and learn to live and work in a community instead of making enemies.

May 3L

Anonymous said...

Today's Nanyang Siang Pau dedicated half page on 11/3 G&G project. A foto showed a GROUP of people protesting in front of Gate 2 barrier. Is "DineOut" boss a "lone ranger" ?
Anyhow, I tried DineOut only once and the food and atmosphere didn't warrant a 2nd visit.

Ken 11/3D

Anonymous said...

Fellow residents in USJ 11/3,

Let's show the strong support for the committee who have work so hard, we have to tell the everybody.

We can all do something by write to tell how much the G&G have benefit us. We feel more safety now.

I suggest we all write to the people in MPSJ and also to our ADUN to express the support for the committee. Below are 2 emails-

MPSJ - mpsj@mpsj.gov.my
ADUN - hannahyeohts@gmail.com

Dont bother about that DINEOUT boss, he is very selfish. Since like that, we all dont makan there anymore.

Chan 11/3L

Anonymous said...

Dear USJ 11/3 Residents,

Based on the information posted, I don't think the Lone Ranger boss have the guts to go to court and reveal his actual sales receipts, before and after we erected our security barriers to support his claim.

Anonymous said...

we have to stand tall on the gated community. Does DINEOUT guarantee our safety just to accomodate him by opening the barrier? We stand as one to go against DINEOUT. Me and my family been there for dinner and found out every night the restaurant don't have more than 3 tables and said us giving him a hard time.

Anonymous said...

I hope the thief will rob this heartless, selfish and nasty businessman. Let him be the first victim and the victim of all times if the gates are opened. I strongly disagree that the gates be opened again. Thanks to the committee members and those neigbours who supported the G&G project. Keep it up. We need a safe and secured residential community.

Anonymous said...

perhaps the bosses of dineout have been so lucky that their families have never been victims of snatch thieves and robberies so that is why he/they are so adamant that we open up the area. all i can say is...NO WAY! leave the area if you are not happy. we are owners of the houses here and we want our families to be safe. pls boycott dineout and any other business that is opposed to the security project. people from kl will go all the way to kuala selangor if the food is good. whats a little roadblock?
cynthia

Anonymous said...

Dineout Boss,
Your restaurant name is well known now. If you turn around and support our Eleventrees, offer special discount for all residence of Eleventrees, improve your food quality and taste, and reduce price following petrol price down, you will have a good chance to improve your business.People will not mind to turn a longer way to come to your restaurant, if it is really value for money.Your restaurant is not a convenient store where the business is much depending on easy access and short cut.You are in business for a long time and I believe you have the wisdom to judge what is good for yourself and the community.You can do it by a better way..Please..

Min said...

Dineout boss should not have shown his anger and protested instead he should have compromise and collaborated with the residents. Does he not know the marketing rule of thumb that 1 negative word-of-mouth can spread to 20 other consumers in a short time. I guess he should learnt his lesson. Anyway my reason for not patronizing the restaurant (went there once only and never return) was the overpricing.

Anonymous said...

My fellow neighbours, let us be united (note:"bersatu teguh, bercerai roboh") to tackle this issue.We've got to help ourselves.Even the police pledged for our cooperation to fight crime bcoz they cannot be around all the time.Clearly, we can see the difference in our 'kampung' b4 and after our security project kicked off.
So, dear committee members, just tell us what to do.We give our 100% support.
To the authorities, pls look into our matter with compassion. We are not doing this to go against anybody or for power but just to protect ourselves and our beloved ones.

Adel 3D

Anonymous said...

DineOut owner,
You and i have been lucky so far(touch wood)for not have been victims of robberies before.But, i am not taking any chances.I am all out for this G&G project because i don't ever want myself or my beloved ones to go through this terrible and scary experience, right in our own house or housing area.

Nowadays, robbers(@beasts) not only ROB but they also HURT, RAPE and KILL!

So, friend, please be more sensitive to your surrounding and PLEASE AGAIN, understand that what we are doing here is to protect the houses and the shops in this community from these beasts.Thank you.

Su An 3E

Anonymous said...

Dineout Bos,

Do not try to blame those people have done tremendous job to get the security system ON. One of your competitor at the shop lots said, you business being down even even these people started the Security System. You just try to find "the skopped goat" and hide your weaknesses. Go somewhere else to do your business.

Anonymous said...

All USJ 11/3 Resident
Suggest we all have a protest in front on their shops for not cooperative with our security project .
Let's them feel OUR STRONG TEAM .
Ask them out of USJ 11/3 .
Cheers
PV2805

Anonymous said...

Can we have the list of those " shop " ? we will stop going to that shop .

KGH

Anonymous said...

Can we have a banner to put at the road side , to show our concern ?
KGH

Anonymous said...

To : USJ 11/3 Dineout Restaurant
If you are not cooperative with USJ 11/3M security system .
Let me tell you :
1. get out of USJ 11/3 .
2. we all will stop " dine " at your shop .
3. you will continue " bleeding " if you still in USJ 11/3M .
4. " shame " of you .
5. you " Selfish " mind set
6. let's see hoe long you can servive in USJ 11/3M .

Good Luck

Anonymous said...

Hello " Dineout Bosses "
You support us , you have our business .
You complaint about our security , get out of USJ 11/3M .
Make up your mind .
PV2805

Anonymous said...

we want the list of those " Dineout Shop " .

thc said...

So Mr. Dine Out it needn't be this way.....!

WE scratch your back(I can't really imagine your back after we have finished)and you scratch ours.....(thats easy all 700 people or so)!

In addition you improve your cooking and we have a good thing going with this neighbourhood.......


cheah 3N

Anonymous said...

Dear Committee,

Just like you said Not to dine in dineout start from ts moment, we will spread all ts to our Good & kind neighbour to start act (some had been stop going already).
And do let us know any other shop we must walk out too, so that we only shop those shop that support u100% with you
Tan & Lim 3K

Anonymous said...

Its funny thing, karma. A few years ago, i was in this same situation, just that i was on the *other* side. I had a business in an area which residents gated and i objected. NOW i am a resident trying to gate up my community. So i hope to share with you my feelings. Yes, it is disappointing to hear objections from Dineout, but i think we are going too far to demonize the man. Dont get me wrong, i am not saying i dont support this security project. God knows how much i want a safer place for my family and home. And i send my utmost appreciation to the committee's vast efforts to bring this together. Thank you! But while we do this, we should also not lose ourselves.

Recently im noticing this "if you're not with us, then you're against us" mentality, which is not healthy. We are forcing our demands on a minority and saying their objections are selfish.

As in life, everyone is entitled their personal opinions and believes. There will be differences. We need to respect that. And we need to work around that. If we toe this line of "My group is bigger, therefore Im boss", i just feel it is not the right example to our kids. (doesn't this sound similar to our politics situation now?)

To cuts things short, what i want to say is, maybe we should step back and review our actions and see how we can solve this problem in a way we are proud to explain to our kids.

Thank you very much. My sincere apologies if i offended anyone in any way. It is not my intention. And again my heartfelt thanks to all who have spent so much time and energy to make this community a better home.

Anonymous said...

Dear Alex,

Thank you for your comments. Perhaps if you really know the full story, you may react differently as some things just cannot be published for obvious reasons.

But if you still feel strongly that the Resident's committee could do things better, please do get in touch with any of them.

Perhaps, if they can explain to you in greater detail, where you can actually have a better understanding of the actual situation then things could be seen in a different perspective.

While we are all feeling secured with our security setup right now, it could have easily gone south if we did not take such tough stance. All the months of hard work that had gone into this could have gone down the tube.

You may also be surprised to know that up until then, the committee has been extremely accommodating to the DINEOUT boss but there is a limit to that, so if one is pushed to the wall, one has to push back.

Anyway, bottom line is, we do not expect everyone to understand all the things that was done. But you do have the option of seeking explanation if you are not satisfied. So please feel free to do so anytime.

And thank you for your continuos support.

TQ